SRD R350/R370 Application 2026 — Same Process, Either Name

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Disclaimer: sassaguide.com is an independent information website. We are NOT affiliated with SASSA or the South African Government.

Whether you call it the “R350 application” or the “R370 application,” you’re applying for the exact same grant through the exact same process — there’s no separate portal for either name. This guide walks through applying, and clears up the naming confusion along the way.

“R350” & “R370” — Same Grant, Same Application

When the Social Relief of Distress grant launched in 2020, it paid R350 a month. It increased to R370 in 2024. The application process never changed — only the number did. So whether you search “R350 application,” “R370 application,” “370 application,” or just “SRD application,” you end up at the exact same page: srd.sassa.gov.za

If you applied when it was still called “the R350 grant,” your application carries forward automatically under the new amount — there’s no need to reapply just because the name changed.

What You Need Before You Apply

  • Your 13-digit South African ID number (or refugee/asylum permit number)
  • An active cellphone number registered in your own name
  • Banking details, if you want payment by bank transfer, or know which retailer you’d prefer for cash collection instead

The entire process is online — no physical documents, no office visit, no paperwork to submit in person. For the complete walkthrough with every application-stage status explained, see our main SASSA SRD Application guide — this page focuses specifically on clearing up the R350/R370 naming question and giving you the quick version.

How to Apply, Step-by-Step

  1. Go to srd.sassa.gov.za and select “Apply Online”
  2. Enter your cellphone number and verify with the OTP sent by SMS
  3. Enter your ID number and personal details — double-check every digit
  4. Accept the Declaration and Consent, which allows SASSA to verify your details against Home Affairs, SARS, UIF, and NSFAS
  5. Choose your payment method — bank deposit or cash collection
  6. Submit, and save the reference number you receive

Apply only once. Submitting more than one application — even under the R350 name on one attempt and R370 on another — doesn’t speed anything up, and duplicate applications can trigger a fraud flag.

After You Apply: What to Expect

Most applications process within a few weeks. You’ll see one of several application-stage statuses (Application Complete, Bank Details Pending, Period Pending) before your monthly status begins showing Approved, Pending, or Declined like any existing beneficiary. See our Status Check guide for what each result means, or our Application guide for the full breakdown of every application-stage status.

Need to Reapply or Cancel?

If your grant was cancelled or suspended and you need to start receiving it again, that’s not a fresh application — it’s a reinstatement. Go directly to srd.sassa.gov.za/sc19/reinstate, select your reason, verify your identity, and submit. Payments won’t be backdated, so do this as soon as you’re eligible again. See our Reinstate Grant guide for the full process.

If you previously cancelled your own application and now want the grant back — for example, you cancelled when you found work but are now unemployed again — the same reinstatement portal handles this. The system does not lock you out permanently; you can reapply through the reinstate route at any time.

If you want to cancel your current application because you no longer need it, call 0800 60 10 11 or look for the cancellation option in your portal profile settings at srd.sassa.gov.za. Cancelling is important if your circumstances change — continuing to receive a grant you no longer qualify for can be flagged as fraud, even if unintentional.

Common Mistakes to Avoid

  • Applying more than once: Whether you use the R350 name, R370 name, or apply through a different channel on the same day — SASSA’s system links everything to your ID number. Duplicate submissions don’t speed things up; they can trigger a fraud flag and slow you down.
  • Wrong ID number: A single incorrect digit means your application never matches Home Affairs records. Double-check every digit before submitting.
  • Unregistered phone number: Your cellphone number must be registered in your own name. A number registered under someone else’s name will fail verification.
  • Incorrect banking details: The account must be in your own name and be a standard personal transactional or savings account. Business, credit, and joint accounts are rejected — see our Banking Details guide for what qualifies.
  • Using a link someone sent you: Only use srd.sassa.gov.za typed directly into your browser. Links from WhatsApp, SMS, or social media can lead to fake look-alike sites — see our Portal guide for how to spot them.

FAQs

  • Is the R350 application different from the R370 application? No — it’s the same grant and the same application process; only the monthly amount’s name changed.
  • Where do I apply for the R350/R370 grant? srd.sassa.gov.za — the only official application portal, regardless of which name you search.
  • Do I need to apply separately if I already applied when it was called R350? No — your existing application carries forward automatically under the new R370 amount.
  • What documents do I need to apply? Just your ID number and an active cellphone number — no physical documents.
  • Is there a fee to apply? No — applying is completely free, regardless of which name you use to search for it.
  • How do I reapply if my grant was cancelled? Use the reinstate portal at srd.sassa.gov.za/sc19/reinstate — it’s not a new application, it’s a reinstatement of the same application.
  • How do I cancel my R350/R370 application? Call 0800 60 10 11 or use the cancellation option in your portal profile settings at srd.sassa.gov.za.
  • Will I get backpay if I reinstate after a gap? No — payments only resume from the month reinstatement is approved, not backdated to when the grant was cancelled.

Final Thoughts

There’s no separate “R350 application” or “R370 application” to find — it’s the same SRD application either way. Apply once at srd.sassa.gov.za, save your reference number, and check our complete Application guide for every detail on what happens next, including how to cancel if your circumstances change.

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